Messages and sales

Wallapop notices, with their button inside Ruit

Rate buyers and track parcels right in the Ruit chat. No Wallapop website needed.

Available on Wallapop

Rating and tracking from the chat Available
  • Wallapop Available
1 available
  • Which notices show up

    Only the review and shipment notices carry a button.

    More detail

    Ruit draws the Wallapop notices as cards in the thread, and the ones it recognizes in its own wording in your language. A review or shipment notice carries a button only when it brings the data the action needs.

  • Rate the buyer

    Pick the stars and, if you like, add a comment.

    More detail

    First, Rate asks Wallapop who you are rating and whether you already did.

  • See the shipment

    View shipment shows the state of the parcel.

    More detail

    The states are On its way, Delivered and Completed. When Wallapop provides them, it adds the tracking code, the carrier link, the agreed price, what the buyer paid and the payment method.

Where it works

The marketplaces where this feature is available today.

Messages and sales 1 available
  • Rating and tracking from the chat

    Rate the buyer and check the parcel tracking from the inbox.

    • Available: Wallapop
    • Not available: Vinted
    • Not available: eBay
    • Not available: WooCommerce
    • Not available: Shopify
    • Not available: PrestaShop
    • Not available: Todocolección
    • Not available: IberLibro

Which plan includes it

The plans that include this feature. What each one costs is on the pricing page.

Messages and sales 1 available
  • Rating and tracking from the chat

    Rate the buyer and check the parcel tracking from the inbox.

    • Not available: Basic
    • Available: Premium

How to use it, step by step

  1. 1

    Open the conversation

    In Messages, go into the Wallapop chat that has the notice.

  2. 2

    Press the notice button

    Rate or View shipment, depending on the notice.

  3. 3

    Finish the action

    Send the review, or copy the tracking code if you need more detail.

Good to know

It only works on Wallapop, through the extension: on Vinted, notices have no button. A review Wallapop has already accepted cannot be undone.

FAQ

Frequently asked questions

Have a question? Contact us

What should I do if the review fails?
An error does not always mean it did not arrive. Close the dialog and press Rate again: Ruit asks Wallapop once more and, if it already has your review, tells you so.
Why will it not let me rate a sale?
Because Wallapop already has your review, even if you left it from another device. Ruit asks every time you open the dialog.
Why does a Wallapop notice have no button?
Only the review and shipment notices carry a button: the rest, such as the safety notice, only inform. And one of those two has none when it is too old to bring the data the action needs, as on the Wallapop website.
What if the Wallapop sale was handed over in person?
The shipment card says so, instead of drawing tracking that does not exist.
Where does the shipment data come from?
From Wallapop, at the moment you press View shipment. Ruit reads it with your session through the extension.

Related features

More features in this group

Start with your own products

Create your account, connect your marketplaces and try these features with your inventory.