How connecting an account works

RUIT never asks you for a marketplace password. Each platform connects in one of three ways, and the one that applies to you decides almost everything else: what you need to keep open, what RUIT can do on its own and what happens when something expires. It is all done from Linked Accounts, in the sidebar, with the Connect Account button.

The three ways

• With the extension, on Wallapop and Vinted. RUIT uses the session open in that browser every time it needs to talk to them, so that browser has to be running.
• By granting permission, on eBay. You authorize RUIT on eBay’s website and come back. RUIT stores a permission with an expiry date and renews it by itself, without depending on any browser of yours.
• With keys, on Shopify, PrestaShop, Todocolección and IberLibro. You paste them into the form and they have no expiry date, so you do not have to renew them. Where they come from varies: on Shopify and PrestaShop you create them yourself in your store’s admin panel; on IberLibro you get them from your bookseller account; on Todocolección their team gives them to you when you ask. Shopify has one extra nuance: the key you paste does not expire, but RUIT uses it to ask Shopify for a short permission, lasting one day, which renews itself whenever it is needed.

WooCommerce supports the last two: authorizing from the store itself or pasting its keys by hand.

Why Wallapop and Vinted need the extension

Because they have no public API, and the only way to talk to them on your behalf is from a browser with your session open.

If you have not installed it yet, the step before this one is installing the extension.

What starts by itself when you connect, and what does not

Connecting leaves the account ready to work, but you launch the import of what you already have listed yourself, from the inventory. That is deliberate: this way you decide what comes into RUIT and when.

What does start by itself is the monitoring. Wallapop and Vinted take an hour at most to join order tracking, and from then on they are checked every 10 minutes. WooCommerce and Shopify also leave your store set up to report changes the moment they happen, without having to wait for the next round.

Reconnecting an account that already exists

It is not duplicated: RUIT recognizes that it is the same one and updates the existing account. Its listings and its orders stay exactly as they were, and the credentials and profile details are renewed. So is the name: if you had renamed the account, it goes back to your marketplace profile name whenever the marketplace provides one. RUIT also resets its failure counter, so an expired account starts again with a clean slate.