Manage your connected accounts

What each account's card tells you, which warnings it can show, how to rename it and who else in your organization can use it.

Reviewed October 14, 2026 Difficulty: Easy 5min read

Table of Contents

An account’s card
The warnings on the card
Rename an account
Sync your accounts
Who else can use an account

Your accounts are in Linked Accounts, in the sidebar: a screen titled Connected Accounts that groups them by marketplace. On a phone, go to More → Configuration → Linked Accounts.

The RUIT Connected Accounts screen: one card per account, grouped by marketplace, each with its name, the pencil, its status and the three-dot menu; the Vinted and Wallapop ones have expired and carry the Reconnect button — One card per account. The Vinted one (1) has expired: its status says **Expired** and it shows **Reconnect**. At the top, the sync button says **Extension not detected, have you installed it?** because the extension is not connected.

An account’s card

Part	What it shows
Name	The one on your marketplace profile, or the one you give it. If it carries the link icon, pressing it opens your profile
Labels	PRO on professional Wallapop accounts, Beta on IberLibro and Selling restricted if Vinted has restricted selling on the account
Status	Connected, Renewal pending or Expired. What happens when a marketplace session expires explains them
Email	The account’s email address on the marketplace
Reconnect	Only appears if the account has expired or is pending renewal
Pencil	Changes the account’s name
⋮	A single option, Disconnect, which Unlink an account explains

The warnings on the card

When something gets in the way of working with an account, its card says so underneath:

“We can’t retrieve the items for this account. Deletion on your other marketplaces is paused.” RUIT can no longer see that account’s listings and, in case it is something temporary, it does not delete anything on your other marketplaces. Press Review. In the Inventory not visible window, choose Wait if it is temporary, such as a restriction by the marketplace: everything resumes by itself when RUIT can see your listings again. If you removed them yourself, choose Yes, delete elsewhere too, and RUIT removes them from your other marketplaces as well.
Selling restricted until and a date, on Vinted. It is a decision Vinted has made about your account: until that date, RUIT skips that account’s publications, renewals and pricing rules, and everything resumes by itself when it ends.
This account cannot publish, on eBay. Your eBay account is missing something, such as your business policies or the postal code you ship from, and the warning says what. Fix it takes you to the step that solves it and, if eBay has rejected the connection, Link again repeats the connection. Connect eBay has the details.
eBay will refuse these listings, on eBay. As a business seller you need a return policy that accepts returns, and none of yours does. You can still publish, but eBay will reject those listings.

The eBay cards also carry the Product safety (EU) button. It opens the page with the contact details of whoever answers for the safety of what you sell, which eBay requires of business sellers in the EU; RUIT sends them with every listing. Fill in with my details completes them with the legal details eBay shows on your listings or with your billing details: check them before saving. Only the owner or an admin of the organization can change them.

Rename an account

Press the pencil on the card.
In Rename account, type the name in Account name (1). It accepts up to 32 characters.
Press Save (2).

The Rename account window over the list of accounts: the Account name field with the current name, the hint saying that leaving it empty restores the marketplace's name, the character counter and the Cancel and Save buttons — The rename window. Below the field, how many of the 32 characters you have used.

The new name shows up across the whole app. To go back to the marketplace’s name, leave the field empty and save.

Sync your accounts

The Sync Accounts button, at the top, only appears if you have Wallapop or Vinted accounts, the two that go through the extension. It asks the extension to read the session of all those accounts again at once, for example after you sign in to the marketplace again. It does not connect new accounts: that is what Connect Account is for.

If the extension is not connected, the button says Extension not detected, have you installed it?. What is failing then is the extension, not your accounts.

Who else can use an account

If you work with other people in an organization, it depends on the marketplace. Shopify, WooCommerce and PrestaShop accounts are shared with the whole organization when they are connected, because they are the company’s store. Wallapop, Vinted, eBay, Todocolección and IberLibro accounts are only for whoever connects them. That decides who sees each account and who can publish with it.

How connecting an account works What happens when the session expires Unlink an account

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