What keeps working without a plan
What Free includes, your plan without a subscription: its caps, what needs a paid plan, what happens to your accounts and listings and why nothing is deleted.
Table of Contents
Being left without a subscription does not close your account or delete anything: you move to Free, the free plan, which Your plan sums up as Free, with no end date. It is what you have if you have not subscribed to anything, and what you go back to when the trial ends without you subscribing to a plan, when you cancel or when a charge goes unpaid.
What Free includes
| What | How much |
|---|---|
| Connected accounts | 1 |
| Publications a month | 20 |
| Listings published at the same time | 25 |
| Saved searches | 3, without alerts |
| Messaging | You read your conversations, but you do not reply from RUIT |
| Inventory sync and sales detection | Once a day |
The rest of your day-to-day works the same: the inventory with all your products, publishing listings one by one, pausing and delisting them, importing what you already have on a marketplace, the search across marketplaces, marking a product as sold or reserved and, when you sell it on one marketplace, RUIT delisting it from the others. That delisting comes at the pace of sales detection, which on Free is daily; Your marketplace settings details the speeds of each plan.
Your account’s exact figures are always in Settings → Your plan, under Usage, with how much of each cap you have used so far.
What needs a paid plan
| From | What it adds |
|---|---|
| Starter | Renewing listings, replying to messages and the AI’s suggested replies, managing offers, alerts for your saved searches, several accounts per marketplace, orders and transactions, and exporting to CSV |
| Plus | Bulk actions, scheduled publishing, publishing again after a sale, automatic price drops, custom attributes and fields filled in with AI |
| Pro | Teams and stores, with a role for each person |
Each plan includes everything in the ones before it. RUIT subscription plans explains what each one costs.
When you reach a cap
The app tells you on the spot and shows you the plans. What you already had is left alone:
- Published listings. If you had more than Free allows, they stay published. What you cannot do is publish or import new listings while you are at the cap or above it. Below it, an import goes in whole even if it takes you over.
- The month’s publications. Once you have used them up, you cannot publish any more until the 1st of the next month, when the allowance starts over.
- Connected accounts. If you have more than your plan allows, as many as it allows stay active and the rest are paused by your plan: they stay connected, but they do not publish or renew. You choose which ones stay active in Linked accounts → Choose active accounts, as Manage your connected accounts explains.
Is anything deleted?
No. Your products, your listings, your connected accounts, your saved searches and your invoices stay where they were. What stops is what the paid plan added: your saved searches stop alerting you, for example, but they are not deleted.
When you subscribe again, all of that comes back by itself as soon as the payment is confirmed, without setting anything up again: the alerts start notifying you again and, if all your accounts fit in the new plan, the paused ones become active again. If they do not all fit, you still choose which ones. If you have paid and do not see it, Payment and subscription problems explains how long to wait and what to do.
Video
Video not recorded yet: What you see in the app without any subscription
Did this article help?
Thanks for telling us.