Your RUIT subscription invoices
Where your RUIT invoices are, what each status means, how to put your tax ID on them and why an old invoice sometimes does not open on the first try.
The invoices RUIT issues to you are in Settings → Your plan, under Billing. The Invoices row says how many you have and when the last one was, and See invoices opens the list: on a computer, in a window; on a phone, on a page. You do not have to look for them in your email or go to any outside site to see them.
Only the organization’s owner sees them. The 50 most recent invoices are shown, from newest to oldest, and if you do not have any yet, the Invoices row does not appear.
What each invoice says
Each one carries its number, such as Invoice #12, the date, the amount and a colored badge with the status. There are five possible statuses:
| Status | What it means |
|---|---|
| Paid | The normal status of an invoice that has been charged |
| Pending | Issued and not charged yet |
| Draft | Not issued yet |
| Uncollectible | The attempts to charge it have run out |
| Void | The invoice no longer has any effect |
The two buttons are View, which opens the invoice in a new tab, and Download PDF. A line may show neither of them: that happens when the invoice has no document attached to it yet.
Why an old invoice sometimes does not open
Because RUIT does not keep the file. Every time you press View or Download PDF, the app asks Stripe for a new link right then, precisely because invoice links expire after a while and an old one would stop working.
Your tax ID on the invoice
The name, address and tax ID your invoices carry are set in Settings → Your plan, under Billing → Billing details, with Add or Edit. What you save there appears on the invoices that follow; Your plan explains it. When you pay, Stripe’s screen also lets you add your tax ID if you are buying as a company.
These invoices are not the ones for your sales
The invoices in this article are the ones RUIT issues to you for your subscription. RUIT does not issue invoices to your buyers: if you need to invoice your sales, do it with the invoicing software you always use.
Video
Video not recorded yet: Viewing and downloading an invoice from Your plan
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